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Terms of Service


Welcome to the The Postbox web site (“the Site,” “we,” “us,” or “our”). By using this site, you agree to follow and be bound by the following Terms below. The Postbox is a holding of Hourglass Design Private Limited.

Additionally, The Postbox reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.


The Postbox is a retailer of designer-quality goods offered at great values to the consumer. 


All of the content that appears on The Postbox web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by the Site. 


The Postbox under Hourglass Design Private Limited may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.


At The Postbox, we are committed to providing our customers with great quality products at low prices. Our products are sold online and through retail. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied with your purchase, please review our Returns & Refunds section for further assistance.


You cannot access or use The Postbox website for any illegal or unauthorized purpose. Also, you agree that no comments or other user submissions submitted by you to the The Postbox website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You are and shall remain solely responsible for the content of any comments you make.


By use of this Site, you agree to indemnify and hold The Postbox (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account.


To improve our Site, The Postbox may use and promote services provided by outside third parties. However, even if the third party is affiliated with the Site, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.


We firmly believe in your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through our secure payment gateway. Your privacy is important to us.

The Information We Collect:

Your Email:
We only send our newsletter to email addresses that have opted in, and they may opt out at any time. If you place an order with us, we send email messages pertaining to your order. We do not sell your email address to other parties.

Your Personal Information:

We collect your personal information when you provide it to us as you place your order, including your name, shipping and billing address, and email address. We use this information to process your order, provide you with support, and update you on your order. We do not sell your personal information to other parties.

Anonymous Information:

We collect non-personal information from you, including your browser type, the URL of the previous web site you visited, your ISP, operating system, etc. This information is anonymous and is collected by almost all sites that you visit from Google to Facebook to Amazon to Flipkart. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and gather demographic information about our user base as a whole.


Like almost all e-commerce web sites, we use cookies. Our cookies don't store any of your personal information, but they do allow us to do things like keep items in your shopping cart during your visit or provide you with a more personalised user experience. We may use selected third parties for marketing and analysis purposes. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. We feel that the use of 3rd party services such as this improve your online experience, because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:


We maintain best practices to protect your information, which include appropriate physical as well as electronic security measures. We use 128 bit Secure Socket Layer (SSL) technology to encrypt all of your private information when placing an order, which ensures that no one else can read this information.

The Information We Don't Collect:

Credit/Debit Card Information. This information goes directly to our third party, secure payment gateway and is not retained in our servers at all.


Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

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