FAQ

DESIGN & MANUFACTURING

1. WHERE ARE THE POSTBOX PRODUCTS DESIGNED?

The design process mostly happens at our studio in Chennai where we have a team of designers working closely with folks from our User experience team. We also have a fully equipped design lab that lets us prototype new styles using leading technologies including laser cutting and other fun design tools.

2. WHERE ARE THE POSTBOX PRODUCTS MADE?

Our products are made at State of the art facilities in the southern state of Tamil Nadu, India. All our facilities go through an audit process which allow us to communicate in a transparent manner how we source each material from start to finish.

Equipped with master craftsman some of whom have been in the industry for more than 25 years, we are really committed to making sure we work closely with some of the brightest minds in the industry.

3. HOW WILL MY PURCHASE BE PACKAGED?

Each product comes with custom packaging. Our Wallets and Bags go in boxes while some of our Leather goods go in custom packaging wrappers. 

 

PRODUCT SPECIFICS

1. WHAT KIND OF CANVAS DOES THE POSTBOX USE?

The canvas we use for our products are Drum dyed weighing between 10ounces and 15ounces. Before we use the canvas, it goes through a round of stringent inspection and treatment to make sure they meet all International norms.

2. ARE THE POSTBOX WALLETS THE SLIMMEST?

Its would be wrong for us to call The Postbox wallets the slimmest available. What we offer is a wallet that is as slim as we can get it without compromising on  our materials, and comfort in everyday use.

3. WHAT KIND OF IKAT FABRIC DO YOU USE FOR OUR BAGS?

We use single Ikats and Double Ikats. All our Ikat Fabric is from Handlooms across India. We work very closely with over 100 artisans to get the desired outcome.

4. ARE POSTBOX PRODUCTS MEANT TO ORGANISE YOUR TRAVEL ESSENTIALS IN THE BEST WAY POSSIBLE?

We aspire to. A lot of research and development goes into each product we make. A lot of time is spent at the studio to make sure each product fits our definition of organizing your travel essentials.  

 

MATERIALS

1. WHAT LEATHER DOES THE POSTBOX USE?

Leather is a long lasting durable material which when taken care off, ages very well. Our leathers are soft durable, and has a timeless appeal. It ages gracefully and forms a unique character depending on how you use it. This makes it ideal for wallets, bags and other small carry goods. Genuine Leather as a material causes less environmental impact than most faux/vegan leathers. Most faux or vegan leathers perform poorly over time since it is just plastic material composed together. We’re yet to find another material that offers the same balance of qualities in terms of long term durability. 

If you’re interested in the different types of leather we use, how it ages and how to care for it, check out Our Leather page.

2. WHAT OTHER MATERIALS DOES THE POSTBOX USE?

We work with various other materials from Canvas to Nylon. What we can assure you is that each material goes through stringent quality norms to make sure we only give you a quality product. Like for example, our Canvas Materials follow stringent international norms when it comes to dyeing of the fabric. 

All zippers we use are premium YKK zips sourced directly from their factory and not through agents. 

As our product range grows, so does the range of materials we use to produce them. We aim to update this section over time as things develop.