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Contact us

Our Store timings?

Monday to Saturday; 10 am to 6:30 pm

We've tried to be as transparent as possible on our Product & Collection pages but if there is anything you would like to know regarding

  • Our products, refunds, delivery time so on and so forth or to give us feedback on our products or processes please call us or email us. All the details are available below.  
For Customer Queries/Delivery Details/Collaborations and so on, please use the below details.
  • Email: care@thepostbox.in
  • Phone: +91-9884502289

Business Hours

Monday - Saturday : 10am - 6:30pm.

We do not work on Sundays, however, if there is an emergency do email us at care@thepostbox.in and we'll revert to you within 2-4 hours.

For Collaborations:

  • Email: postusanemail@thepostbox.in 

For Corporate Gifting related queries -         

  • Email: corporate@thepostbox.in      

Corporate Office:

Hourglass Design Private Limited
No 7, Velayudham Street, Nungambakkam, Chennai 600034
Ph: +91-9884502289

For Return of packages, please use this address, 

Warehouse Office: 

Hourglass Design Private Limited
2nd Floor, No 10, New Giri Road, Chennai 600017
Ph: +91-9840420079     

  • *If our lines are busy or if your call wasn't answered to, please be rest assured a call will be given back to you within 6 hours, when our store is open. Not to worry :) 
  • We take you very seriously and do reply back to emails within 2 - 4hours when we are open. If we are shut for the day, expect a reply next morning.